Privacy Policy
Your privacy matters to us. This policy explains what information we collect and how we use it.
Information we collect
When you place an order, we collect your name, email address, shipping address, and payment information. Payment card data is handled entirely by Stripe and is never stored on our servers. We also collect basic usage data (pages visited, browser type) to improve the website.
How we use your information
We use your information to process and fulfil orders, send order confirmation and shipping notification emails, respond to customer enquiries, and improve our website and services. We do not sell, trade, or rent your personal information to third parties.
Third-party service providers
We share your information with trusted third-party providers who assist in operating our store: Stripe (payment processing), Shippo (shipping label creation and carrier integration), and SendGrid (transactional email delivery). Each provider is bound by their own privacy policies and data protection agreements.
Data retention
We retain your order information for as long as necessary to fulfil our legal and accounting obligations. You may request deletion of your personal data at any time by contacting us.
Cookies
This website uses essential cookies required for the shopping experience (such as your cart contents). We do not currently use tracking or advertising cookies.
Your rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at miju@palettebooth.com.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
If you have any questions about this Privacy Policy, please contact us at miju@palettebooth.com.